Privacy Policy
Last Updated: September 9, 2026
At Intine Mark, accessible from https://mark.intine.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and process information when you use our website, web application, services, and WhatsApp marketing platform.
By accessing or using Intine Mark, you agree to the practices described in this Privacy Policy.
1. About Intine Mark
Intine Mark is a WhatsApp marketing and business communication platform that enables businesses and organizations to manage contacts, create marketing campaigns, send WhatsApp messages, automate communication, and monitor campaign performance.
The platform may integrate with third-party services, including WhatsApp/Meta services, Google authentication, payment providers, hosting providers, analytics services, and other technology providers required to operate the platform.
2. Information We Collect
We may collect the following categories of information.
2.1 Account Information
When you create an Intine Mark account, we may collect:
Full name
Business/company name
Email address
Mobile/phone number
Password or authentication credentials
Profile information
Account preferences
Billing and subscription information
If you use Google Login, we may receive information authorized by you from Google, such as your name, email address, profile image, and Google account identifier.
2.2 Business Information
Depending on the services you use, we may collect:
Business name
Business address
Website
Business category
Business contact information
WhatsApp Business information
WhatsApp Business Account information
Phone numbers associated with WhatsApp Business
Meta Business information
2.3 Contacts and Customer Data
When you upload or manage contacts through Intine Mark, you may provide information such as:
Customer names
Mobile numbers
WhatsApp numbers
Email addresses
Tags and groups
Custom fields
Customer notes
Other information that you choose to store in your account
You are responsible for ensuring that you have the appropriate rights, permissions, and lawful basis to collect and use such customer information.
2.4 Messages and Campaign Data
We may process information related to messages and campaigns created through the platform, including:
Message content
Message templates
Campaign names
Recipient information
Campaign schedules
Delivery status
Message status
Failed/sent/delivered/read information
Automation rules
Campaign statistics and analytics
2.5 Payment Information
If you purchase a subscription or paid service, payment information may be processed by our third-party payment provider.
We generally do not store complete credit/debit card details on our servers unless specifically stated otherwise.
Payment providers may collect and process payment information according to their own privacy policies.
3. Information Collected Automatically
When you access Intine Mark, certain technical information may automatically be collected, including:
IP address
Browser type
Operating system
Device information
Login timestamps
Pages visited
Referring URLs
Application activity
Error logs
Security and authentication logs
This information helps us maintain security, improve performance, troubleshoot problems, and provide a better user experience.
4. How We Use Your Information
We may use collected information to:
Create and manage your account
Provide Intine Mark services
Authenticate users
Process subscriptions and payments
Provide WhatsApp marketing functionality
Send scheduled and automated messages
Manage contacts and campaigns
Provide campaign analytics
Provide customer support
Communicate important account information
Improve our platform
Detect and prevent fraud and abuse
Protect our systems and users
Maintain application security
Comply with applicable laws and legal requirements
We do not sell your personal information to third parties.
5. Google Login
Intine Mark may provide Sign in with Google as an authentication option.
When you choose Google Login, Google may provide us with information permitted under the authorization process, which may include:
Your name
Email address
Profile picture
Google account identifier
We use this information primarily to create, authenticate, and manage your Intine Mark account.
We do not use your Google account credentials to access your Google account beyond the permissions you explicitly authorize.
You can stop using Google Login at any time by using another available authentication method or by requesting account deletion.
6. WhatsApp and Meta Integration
Intine Mark may integrate with WhatsApp Business Platform and Meta services to provide WhatsApp messaging and marketing functionality.
When you connect a WhatsApp Business account or related Meta service, certain information may be processed through Meta's systems.
This may include:
WhatsApp Business account information
Business phone number
Message information
Message templates
Recipient information
Delivery and message status
Business configuration information
Your use of WhatsApp and Meta services is also subject to the applicable terms, policies, and privacy practices of Meta and WhatsApp.
Intine Mark does not claim ownership of WhatsApp or Meta trademarks.
7. Customer and Contact Data
If you use Intine Mark to upload or manage customer contacts, you remain responsible for the legality of that data.
You must ensure that:
You have a lawful basis to collect and process the information.
You have appropriate permission to send marketing communications.
You comply with applicable privacy and data protection laws.
You respect opt-out and unsubscribe requests.
You do not use Intine Mark for spam, fraudulent, deceptive, or unlawful activities.
Intine Mark may restrict or suspend accounts that violate applicable laws, WhatsApp policies, Meta policies, or our Terms of Service.
8. Data Sharing
We may share information with trusted service providers where necessary to operate our platform.
These providers may include:
Cloud/hosting providers
Payment processors
WhatsApp/Meta services
Authentication providers
Email/SMS providers
Analytics providers
Security services
Customer support tools
Technical service providers
Service providers receive only the information reasonably necessary to perform their services.
We may also disclose information where required by law, legal process, court order, government request, or to protect our rights, users, systems, or property.
9. Data Security
We take reasonable technical and organizational measures to protect your information from:
Unauthorized access
Unauthorized disclosure
Accidental loss
Destruction
Misuse
Alteration
However, no internet-based service can guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and should immediately contact us if you believe your account has been compromised.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain your account
Complete transactions
Meet legal and regulatory obligations
Resolve disputes
Prevent fraud and abuse
Enforce our agreements
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements and legitimate business needs.
11. Account and Data Deletion
You may request deletion of your Intine Mark account and associated personal information.
To request account or data deletion, contact us using the contact details provided below.
Upon receiving a valid deletion request, we will review and process the request in accordance with applicable laws and our legitimate operational or legal requirements.
Certain information may need to be retained where required by law, for security purposes, fraud prevention, financial records, dispute resolution, or other legitimate legal purposes.
12. Cookies
Intine Mark may use cookies and similar technologies to:
Keep users signed in
Maintain sessions
Remember preferences
Improve website functionality
Analyze website usage
Improve security
You can control cookies through your browser settings. Disabling certain cookies may affect some functionality of the platform.
13. Third-Party Services
Intine Mark may contain integrations or links to third-party services.
Third-party services may have their own privacy policies and terms.
We are not responsible for the privacy practices of third-party websites or services that are outside our control.
We recommend reviewing the privacy policies of any third-party service you use through Intine Mark.
14. Marketing Communications
We may send service-related communications regarding:
Account activity
Security alerts
Subscription information
Payment notifications
Product updates
Important service announcements
Where legally permitted and where you have provided appropriate consent, we may also send promotional communications.
You may opt out of promotional communications by using the unsubscribe option where available or contacting us.
15. Children's Privacy
Intine Mark is intended for businesses, organizations, and users who are legally permitted to use the service.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
16. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Access your information
Correct inaccurate information
Request deletion
Request restriction of processing
Object to certain processing
Withdraw consent where applicable
Request a copy of certain information
Manage marketing preferences
To exercise applicable rights, contact us using the information below.
17. International Data Processing
Depending on the services and infrastructure used, your information may be processed or stored in locations outside your country.
Where required, we take reasonable measures to ensure that applicable data protection requirements are followed when information is transferred or processed internationally.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Technology
Legal requirements
Business practices
Security practices
When we make significant changes, we may provide additional notice through the website, application, or email.
The updated policy will include a revised Last Updated date.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Intine Mark
Website: https://mark.intine.in
Email:support@intine.in
Business/Company: Intine Technology
For privacy-related requests, please include "Privacy Request" in the subject line of your email.