Last Updated: September 30, 2026
Welcome to IntineMark, a business messaging and automation platform operated by Intine Technology.
These Terms & Conditions (“Terms”) govern your access to and use of the IntineMark website, dashboard, software, APIs, integrations, messaging tools, automation features, and related services (collectively, the “Service”).
By registering for an account, accessing, or using IntineMark, you agree to these Terms. If you do not agree with these Terms, please do not use the Service.
1. About IntineMark
IntineMark is a software platform designed to help businesses manage and automate customer communication and business messaging.
Depending on the subscription plan and enabled features, IntineMark may provide:
Business messaging management
WhatsApp Business Platform integration
Contact management
Message and campaign management
Message templates
Automated replies
Chatbots and automation
Team and agent management
Webhooks and API integrations
Messaging analytics and reports
Other business communication tools
Features may vary depending on the subscription plan and may be changed, updated, or discontinued from time to time.
2. Eligibility
You must have the legal capacity to enter into these Terms and use the Service for legitimate business or organizational purposes.
If you are using IntineMark on behalf of a business or organization, you represent that you have the authority to accept these Terms on its behalf.
3. Account Registration
To use certain features of IntineMark, you may need to create an account.
You agree to provide accurate and complete information during registration and to keep your account information up to date.
You are responsible for:
Maintaining the confidentiality of your login credentials
Protecting your account from unauthorized access
All activities performed through your account
Notifying us promptly if you believe your account has been compromised
You must not knowingly share your account credentials in a manner that could compromise the security of your account.
4. Business Messaging and WhatsApp Integration
IntineMark may provide integration with the WhatsApp Business Platform and other third-party communication services.
When using WhatsApp-related functionality, you must comply with all applicable:
WhatsApp Business policies
Meta Platform Terms
WhatsApp Business Terms
Messaging requirements
Applicable privacy and data protection laws
Applicable telecommunications and marketing laws
You are responsible for ensuring that you have the appropriate rights, permissions, and consent required to contact individuals through the communication channels you use.
IntineMark does not authorize or encourage unsolicited, deceptive, fraudulent, or unlawful messaging.
5. Customer and Contact Data
You may upload or otherwise provide customer, contact, subscriber, or business information to IntineMark.
You represent that you have the necessary rights, permissions, and lawful basis to collect, use, upload, and process such information through the Service.
You are responsible for providing any legally required notices and obtaining any required consent from your customers or contacts.
6. Message Content
You are solely responsible for the content of messages, campaigns, templates, automated replies, advertisements, and other communications sent through your account.
You must not use IntineMark to distribute content that is:
Illegal
Fraudulent
Deceptive
Misleading
Harassing
Threatening
Abusive
Malicious
Infringing of intellectual property rights
Designed to facilitate scams or phishing
Otherwise prohibited by applicable law or third-party platform policies
7. Prohibited Activities
You must not use IntineMark to:
Send spam or unauthorized bulk communications.
Conduct phishing, fraud, scams, or deceptive activities.
Impersonate another person, company, organization, or brand.
Distribute malware, viruses, or malicious software.
Attempt unauthorized access to IntineMark or third-party systems.
Circumvent API restrictions, rate limits, security mechanisms, or platform safeguards.
Use the Service for unlawful activities.
Violate privacy or data protection rights.
Send communications without appropriate authorization or consent where required.
Violate WhatsApp, Meta, or other third-party platform policies.
Interfere with the operation or security of the Service.
Use the Service to distribute content that violates applicable laws.
8. WhatsApp and Meta Relationship
IntineMark is an independent software platform operated by Intine Technology.
IntineMark is not owned, operated, endorsed, sponsored, or officially affiliated with WhatsApp or Meta Platforms, Inc.
WhatsApp and Meta are trademarks of their respective owners.
Where WhatsApp Business Platform functionality is available through IntineMark, that functionality is subject to the availability and requirements of the applicable Meta services.
Changes, restrictions, suspension, or discontinuation of third-party APIs or services may affect related IntineMark functionality.
9. Third-Party Services
IntineMark may integrate with or depend upon third-party services, including communication platforms, APIs, payment processors, hosting providers, analytics services, and other technology providers.
Your use of third-party services may be subject to separate terms and privacy policies.
Intine Technology does not control third-party services and cannot guarantee their availability, functionality, or continued compatibility with IntineMark.
10. Subscription and Payments
Certain IntineMark features may require a paid subscription.
Applicable subscription fees, plans, usage limits, and billing terms will be displayed before purchase or activation.
You agree to provide accurate billing information and pay applicable charges when due.
We may change subscription plans, pricing, features, or usage limits in accordance with applicable law and our service policies.
11. Cancellation and Refunds
Subscription cancellation and refund requests are subject to our applicable Refund & Cancellation Policy and the terms presented at the time of purchase.
Where applicable, cancellation may stop future recurring charges but may not automatically result in a refund for services already used.
Third-party fees or charges may be subject to the policies of the relevant third-party provider.
12. Service Availability
We aim to provide a reliable and secure service, but we do not guarantee that IntineMark will always be available, uninterrupted, or error-free.
Service availability may be affected by:
Scheduled maintenance
Technical failures
Hosting or infrastructure problems
Internet connectivity
Third-party API changes
WhatsApp or Meta service availability
Security incidents
Events outside our reasonable control
13. Account Suspension or Termination
We may temporarily suspend or restrict an account where reasonably necessary to:
Protect the security of the Service
Investigate suspected abuse
Prevent fraud or unauthorized activity
Comply with applicable law
Respond to third-party platform restrictions
Address violations of these Terms
Where appropriate, we may provide notice regarding suspension or termination.
14. User Data and Privacy
Our collection and processing of personal information is described in our Privacy Policy.
By using IntineMark, you acknowledge that information may be processed as described in that Privacy Policy.
You may request deletion of applicable account information according to our data deletion procedures.
15. Intellectual Property
IntineMark, including its software, platform, user interface, designs, branding, logos, documentation, and other materials, is owned by or licensed to Intine Technology unless otherwise stated.
Nothing in these Terms transfers ownership of IntineMark's intellectual property to you.
Subject to these Terms and your active subscription, you receive a limited, non-exclusive, non-transferable right to use the Service for its intended business purpose.
16. User Content
You retain ownership of content and information that you submit to IntineMark, subject to the rights necessary for us to provide the Service.
You grant Intine Technology the limited rights necessary to host, process, transmit, store, and otherwise handle such content solely as reasonably required to operate and provide the Service.
17. Security
We implement reasonable technical and organizational measures designed to protect information processed through IntineMark.
However, no internet-based system can be guaranteed to be completely secure.
You are responsible for maintaining appropriate security of your account credentials and devices.
18. Changes to the Service
We may add, modify, improve, suspend, or discontinue features of IntineMark from time to time.
Where a material change affects an important paid feature, we may provide reasonable notice where appropriate.
19. Disclaimer
To the maximum extent permitted by applicable law, IntineMark is provided on an “as available” and “as is” basis.
We do not guarantee that:
The Service will always be uninterrupted.
Third-party APIs will remain available.
WhatsApp or Meta will maintain particular features or APIs.
The Service will be completely error-free.
Every feature will remain available indefinitely.
20. Limitation of Liability
To the maximum extent permitted by applicable law, Intine Technology will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or third-party services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
21. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, damages, liabilities, and expenses arising from:
Your misuse of IntineMark
Your violation of these Terms
Your violation of applicable law
Your violation of third-party platform policies
Your unauthorized or unlawful communications
Your violation of another person's rights
22. Compliance With Laws
You are responsible for using IntineMark in accordance with all laws and regulations applicable to your business and communications.
This may include privacy, consumer protection, advertising, telecommunications, electronic communications, and data protection requirements.
23. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we may update the “Last Updated” date displayed at the beginning of this page.
Your continued use of IntineMark after applicable changes become effective constitutes continued use of the Service under the updated Terms, to the extent permitted by applicable law.
24. Governing Law
These Terms shall be governed by the applicable laws of India, subject to applicable legal requirements.
Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Intine Technology, subject to applicable law.
25. Contact Us
If you have questions regarding these Terms, please contact us:
Intine Technology
Product: IntineMark
Website: https://mark.intine.in
Email: support@intine.in
Legal: legal@intine.in